Return and Exchange Policy

Definition: 'Return' is defined as the action of giving back the item purchased by the Buyer to the Seller. Indroyal does have a Return and Exchange Policy, where the customer may return or exchange the product shipped by Indroyal if the following situations may arise:

1.Item was defective

2.Item was damaged during the Shipping

3.Wrong item was sent by the Seller.

In This case the Customer may courier back the product if it was send to you by courier to the following address:

Customer Care,
Indroyal Furniture Company (P) Ltd,
Royal Plaza, Opp. to LIC,
Pattom, Trivandrum-695004.

And Send an email to [email protected] with the product order number and the reason for return. If the product was delivered to you Indroyal then email us at [email protected] with the product order number and an image of the product and the reason for requesting a return and we will process the request and send in the delivery team with a replacement for the product. In the email the customer may also seek for a Refund request if you do not require a replacement.